Cookies policy

The website www.hotelsantperedelbosc.com/en is under the responsibility of PAL HOTELS, S.L. (hereinafter HOTEL SANT PERE DEL BOSC), with registered office at Passatge Josep Maria Sert, 1 - bajos 1-1 - 17310 - Lloret de Mar (Girona) with CIF: B17759002 and email address: santpere@sambahotels.com.

Therefore, the use of cookies is subject to this "Cookies Usage Policy", drafted to inform users about the different uses of these devices and to allow them to consent to their processing in an informed manner, in accordance with current legislation.

 

What is a cookie?

A cookie is a file downloaded to your computer when the user accesses certain web pages. Cookies allow a website, among other things, to store and retrieve information about a user’s or device’s browsing habits, and depending on the information they contain and how the device is used, they can be used to recognize the user.

 

What types of cookies exist?

There are several types of cookies based on different criteria:
 

Based on the duration they remain activated

• Session cookies: Designed to collect and store data while the user accesses a web page.

• Persistent cookies: Data remains stored on the device and can be accessed and processed for a period defined by the cookie owner.

Based on ownership

• First-party cookies: Belong to HOTEL SANT PERE DEL BOSC.

• Third-party cookies: Belong to a third party different from HOTEL SANT PERE DEL BOSC, which will process the collected information.

Based on their purpose

• Technical and/or personalization cookies: Used to improve service, detect incidents, recognize the user, etc.

• Analytical and/or advertising cookies: Used to analyze browsing information and provide advertisements, either generic or personalized.

 

What are the most common types of cookies?

• TECHNICAL: First-party, session, identification, configuration, and registration cookies, strictly necessary for user identification and service provision. The information obtained through these cookies is processed only by HOTEL SANT PERE DEL BOSC.

• ANALYTICAL: These allow us, or third parties, to quantify the number of users and thus perform statistical analysis of how users use the provided services.

• ADVERTISING: These allow us, or third parties, to manage advertising spaces as effectively as possible and store user behavior information obtained through continuous observation. This enables us to understand browsing habits and show ads relevant to the user’s profile.

 

Why are cookies used?

Cookies are used to offer personalized services and/or advertisements, analyze system performance, recognize users, detect and resolve issues as quickly as possible, and analyze and measure website usage and activity.

 

Do I need to give my consent to install a cookie?

Consent is not required for the installation of technical cookies or those strictly necessary for the provision of an information society service expressly requested by the user.

For all others, user consent is required and can be requested through different means. In the case of HOTEL SANT PERE DEL BOSC, consent is considered granted if you accept optional cookies that are not necessary for the website's operation. You may revoke your consent and disable cookies by accessing the “how to disable cookies” section at the end of this document.

 

What types of cookies does this website use?

• _clck: Maintains the Clarity user ID and preferences unique to this site in the browser. Ensures that behavior on subsequent visits is attributed to the same user ID. Expiration: 1 year.

• _clsk: Stores and combines pages viewed by a user into a single session recording. Expiration: 1 day.

• _fbp: Necessary cookie to provide a series of advertising products. Expiration: 3 months.

• _ga: Enables the function of tracking unique visits. When a user enters a website for the first time via a browser, this cookie is installed. If the user returns with the same browser, the cookie recognizes them as the same user. Only if the user changes the browser will they be considered a different user. Expiration: 2 years.

• _gcl_au: Used by Google to experiment with ad effectiveness on websites. Expiration: 3 months.

• _hjSession_2996633: Session cookie. Expiration: Session.

• _uetsid: This is a tracking cookie, allowing interaction with a user who has already visited our website. Expiration: 30 minutes.

• _uetvid: Determines which ads may be relevant to the end user browsing the site. Expiration: 1 year.

• OptanonAlertBoxClosed: Used to keep track of when the user closes the cookie notice. Expiration: 1 year.

• OptanonConsent: Used to keep track of user consent. Expiration: 1 year.

 

How to disable cookies?

You can allow, block, or delete cookies installed on your device through the configuration options of the browser installed on your computer:

• Firefox : https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias?redirectlocale=es&redirectslug=habilitar-y-deshabilitar-cookies-que-los-sitios-we

• Chrome: https://support.google.com/chrome/answer/95647?hl=en&sjid=7182076870718441696-EU

• Internet Explorer: https://support.microsoft.com/en-GB/windows

• Safari: https://support.apple.com/en-euro/guide/safari/sfri11471/mac

• Safari para iOS: https://support.apple.com/en-euro/105082

• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

 

Exercise of Rights

You can review and exercise your data protection rights by accessing our privacy policy: www.hotelsantperedelbosc.com/en/privacy-policy.

 

Additional Information

For more information, you can consult the guide on cookie usage published by the Spanish Data Protection Agency (AEPD) at the following link: https://www.aepd.es/es/documento/guia-cookies.pdf.